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Best free Returns and warranty Shopify apps in 2026 [Updated]

The Best Free Shopify returns and warranty apps help merchants convert refund requests into exchanges and store credits while protecting revenue. These essential tools provide branded self-service return portals, automated return label generation, and smart exchange options to retain customers. From basic return management to comprehensive shipping protection and warranty services, these apps streamline the entire post-purchase experience. Merchants can efficiently handle returns, minimize refund rates, and maintain customer satisfaction through automated workflows and hassle-free processes.
    • #1. Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.

      Free
      Manage your store's returns and exchanges with a simple, step-by-step solution that works with all shipping carriers. This app lets you create custom return policies and rules for different products, giving you complete control over your return process. Your customers can easily submit return or exchange requests through a customizable portal on your website. The portal's text, colors, and banner can be adjusted to match your store's design. Customers stay informed with automatic email updates at every stage of their return or exchange. The app's clear workflow helps both merchants and customers track requests from submission to completion. Set specific rules based on product type, condition, or other factors to maintain consistent return handling across your store.
      Install from Shopify App Store
      Yanet: Returns and Exchanges
    • #2. Automate returns/exchanges and protect orders with real-time updates and comprehensive coverage.

      Free
      Make returns and exchanges hassle-free with Seel's complete order protection solution. Our Resolution Center lets customers easily submit returns and track their order status in real-time. The platform offers 7-day return protection and covers missing or damaged items, giving your customers peace of mind with every purchase. Merchants can manage all returns and protection claims from a single dashboard, reducing customer support workload while improving satisfaction. Perfect for businesses wanting to provide better post-purchase experiences and increase customer confidence in their store.
      Install from Shopify App Store
      Seel Worry‑Free Purchase
    • #3. Take Control of Shipping Protection — Boost Revenue & Build Trust

      Free
      Sam Shipping Protection lets you offer comprehensive coverage for lost, damaged, or stolen orders while creating a new revenue stream for your store. Set protection rates based on cart value to increase your average order value, with no third-party insurers or revenue sharing involved. The fully customizable widget matches your brand seamlessly, and customers can easily submit claims through a self-serve portal. With multi-currency support and flexible insurance plans - including fixed amounts, order ranges, or percentage-based options - you maintain complete control of your protection program. Most claims are rare, meaning the majority of protection fees become additional profit while giving your customers valuable peace of mind during shipping.
      Install from Shopify App Store
      Sam Shipping Protection Upsell