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Best free Returns and warranty Shopify apps in 2026 [Updated]

The Best Free Shopify returns and warranty apps help merchants convert refund requests into exchanges and store credits while protecting revenue. These essential tools provide branded self-service return portals, automated return label generation, and smart exchange options to retain customers. From basic return management to comprehensive shipping protection and warranty services, these apps streamline the entire post-purchase experience. Merchants can efficiently handle returns, minimize refund rates, and maintain customer satisfaction through automated workflows and hassle-free processes.
    • #1. 更安心、更高效的售后保障解决方案,聚焦跨境运输高频风险

      Free
      Xcotton Post Purchase Guard delivers comprehensive shipping protection for cross-border e-commerce merchants. This solution addresses common logistics risks including lost packages, damaged goods, misdelivered items, and porch theft through professional insurance coverage and claims management. The app helps reduce post-purchase disputes by offering package insurance at checkout, giving customers peace of mind while protecting your bottom line. When issues occur, Xcotton handles the entire claims process with immediate response times, eliminating the burden of managing refunds and replacements yourself. Merchants gain access to a centralized dashboard for tracking all insured orders and monitoring claim status from start to finish. This complete visibility into the claims workflow makes it easy to oversee your shipping protection program without added complexity. By covering the high-frequency risks inherent in international shipping, this post-purchase guard creates a more secure shopping experience for customers while significantly lowering your after-sales costs. The fully managed claims service means you can focus on growing your business instead of handling shipping problems.
      Install from Shopify App Store
      Xcotton Post Purchase Guard
    • #2. Automate returns/exchanges and protect orders with real-time updates and comprehensive coverage.

      Free
      Make returns and exchanges hassle-free with Seel's complete order protection solution. Our Resolution Center lets customers easily submit returns and track their order status in real-time. The platform offers 7-day return protection and covers missing or damaged items, giving your customers peace of mind with every purchase. Merchants can manage all returns and protection claims from a single dashboard, reducing customer support workload while improving satisfaction. Perfect for businesses wanting to provide better post-purchase experiences and increase customer confidence in their store.
      Install from Shopify App Store
      Seel Worry‑Free Purchase