Withdraw Order ‑ EU Compliance

This app helps you comply with EU Directive 2023/2673 by adding a legally required withdrawal button to your Shopify store. From 2026, EU law mandates that online stores must offer customers an easy way to cancel orders. Get compliant in less than 2 minutes with no coding required. The app adds a cancellation button directly to your thank you and order status pages. Customers can submit withdrawal requests without logging in, and automated confirmation emails are sent to keep you legally covered. The fully customizable cancellation page and form adapt to your store's branding. Manage all withdrawal requests from one clear dashboard with built-in audit reporting. For already fulfilled orders, you can link requests to your existing return solution. Easy setup, automatic form-page creation, and customizable emails make EU compliance simple and hassle-free.