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Widerruf: EU Withdrawal Button
- by VISION AIR LTD
- Free plan available
- by VISION AIR LTD
- Free plan available
Add the EU-required withdrawal button to your store. Comply with Directive 2023/2673 and let customers cancel orders in two steps.
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About the Widerruf: EU Withdrawal Button
This app helps your Shopify store comply with EU Directive 2023/2673 by adding a required withdrawal button for EU customers. The directive mandates that shoppers can cancel orders in two steps without logging in. Since Shopify doesn't include a built-in withdrawal tool, this app provides a compliant solution that integrates seamlessly with your store.
The withdrawal button and two-step form work in 24 EU languages and install without modifying your theme. When customers submit a withdrawal request, they automatically receive a timestamped confirmation email. You can view and process all requests through a dedicated dashboard that keeps records for your files. The form text is customizable to match your store's needs while maintaining compliance with EU regulations.
Launched: July 2, 2026
Key features
- Compliant withdrawal button and two-step form (EU Directive 2023/2673)
- Automatic confirmation email to the customer with a timestamp
- Dashboard to view, process, and record every withdrawal request
Category:
Pricing of Widerruf: EU Withdrawal Button
Free
Free
- Automatic storefront order validation
- Editable decision email templates
- Timestamped confirmation email sent
- Dashboard to view, process
- EU-compliant withdrawal button & form
- Record every withdrawal request
- Two-step form (24 languages)
Pro
$9 / month
- One-click refund automation
- One-click order cancellation automation
- Custom branded email templates
- PDF export of withdrawal requests
- Withdrawal analytics
- cancellation-reason tracking
- Remove "Powered by Widerruf" branding
- EU-compliant withdrawal button & form
