- by Meta
- Free to install. Additional charges may apply.
Send automated WhatsApp order updates to keep customers informed at every step. Connect your WhatsApp Business account and use pre-written templates to build trust and reduce support inquiries.
About the WhatsApp
Connect your WhatsApp Business account with your Shopify store through this official Meta app. The integration takes just a few clicks, making it simple to send automated order updates to your customers via WhatsApp messaging. When customers check out, they can opt in to receive WhatsApp notifications about their purchase status. Using pre-written templates with dynamic content, you'll keep buyers informed throughout their post-purchase journey. This direct communication builds trust, improves customer satisfaction, and reduces support inquiries. Take advantage of WhatsApp's interactive features to maintain strong relationships with your customers while saving time on order communications.
Key features
- Connect your WhatsApp Business account to integrate
- Choose from a list of pre-written templates that contain dynamic variables
- Improve customer satisfaction and reduce support cases
- Leverage WhatsApp’s interactive features to strengthen customer relationships
