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Verilo
- by Verilo
- From $29/month. Free trial available.
- by Verilo
- From $29/month. Free trial available.
Verify damage claims with guided live checks on customer phones. Stop fake claims, refund genuine customers faster.
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About the Verilo
Verilo helps you verify damage claims before issuing refunds by guiding customers through a live check on their phone. The app combats fake claims made with AI-generated photos by validating shipping labels against tracking numbers, matching products to original order images, and detecting screen replays or reused images. Customers receive a verification link for a quick phone check—no app installation needed. Your support team gets clear results (Verified, Needs Review, or Unable to Verify) directly in Gorgias and Zendesk tickets, making it easy to refund genuine customers faster while stopping fraudulent claims.
Launched: October 14, 2026
Key features
- Live, guided verification on the customer's phone, with no app to install
- Shipping label validated against the order's tracking number
- Product identity matched to the original order product image
- Detection of screen replays, reused images and AI-generated media
- Verification Results delivered directly in Gorgias and Zendesk
Integrations with:
- Gorgias,
- ZenDesk
Category:
Pricing of Verilo
Starter
$29 / month
or $290/year and save 17%
- 50 verifications per month
- Access to all integrations
- Live chat and email support
- 14-day trial includes 20 verifications
Growth
$79 / month
or $790/year and save 17%
- 250 verifications per month
- Everything in Starter
- Team members
- Custom capture-page branding
- Outcome reports
Scale
$199 / month
or $1,990/year and save 17%
- 1,000 verifications per month
- Everything in Growth
- Priority support
