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Recoup: Chargebacks & Disputes
- by Scalechart LLC
- Free to install. Additional charges may apply.
- by Scalechart LLC
- Free to install. Additional charges may apply.
Automatically fight chargebacks and recover lost revenue. Gathers evidence, submits disputes, and wins back your money—no monthly fees.
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About the Recoup: Chargebacks & Disputes
Recoup automatically fights chargebacks and payment disputes to help you recover lost revenue. When a chargeback hits your Shopify Payments or PayPal account, Recoup gathers all the evidence needed—order details, customer data, payment info, fraud signals, risk indicators, and delivery tracking proof. It writes the dispute response based on the specific chargeback reason code and submits everything to your payment processor before the deadline.
Most chargebacks go unanswered or lose because merchants miss critical evidence that banks require for representment. Recoup solves this by responding to every dispute with complete documentation, improving your win rate. Track recovered revenue, dispute status, and performance metrics in one simple dashboard. No monthly fees—you only pay when a chargeback is won.
Launched: June 30, 2026
Key features
- Automatically responds to every chargeback with a complete dispute submission
- Gathers order, customer, risk, and tracking evidence for each dispute
- Submits dispute evidence to the payment processor before the deadline
- Shows recovered revenue, win rate, and dispute status in one dashboard
- Adds carrier tracking and delivery proof for not-received disputes
Integrations with:
- Shopify Admin
Category:
Pricing of Recoup: Chargebacks & Disputes
Pay Per Win
Free to install
- Auto-fights chargebacks for you
- No win, no fee — only pay when we win
- Real tracking-page evidence attached
