News
Shopify SEO
Shopify development
Respondo
- by Social-mark
- From $7.99/month. Free trial available.
- by Social-mark
- From $7.99/month. Free trial available.
AI agent for chat and email support. Handles customer questions with approved knowledge. Growth and Pro plans enable controlled actions.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the Respondo
Respondo is an AI agent that manages customer support through chat and email using knowledge you approve. Keep all conversations in one inbox while keeping customers informed about their orders. With Growth and Pro plans, you can delegate support actions with controlled autonomy—send tracking links and create discount codes within limits you set. The AI agent handles customer questions based on your approved knowledge base. Set permissions and limits for what the agent can do, review its decisions, and take over conversations or hand off to your team whenever needed. Stay in control with human approval options and the ability to pause the agent anytime.
Launched: August 11, 2026
Key features
- Manage customer support by chat and email in one inbox
- Answer customer questions using knowledge you approve
- Growth and Pro: delegate support with controlled autonomy
- Allow tracking links and discounts within the limits you set
- Stay in control with human approval, pause and handoff
Integrations with:
- Checkout
Category:
Pricing of Respondo
Basic
$7.99 / month
- 100 orders with email sequences/month
- 3 automated email steps per sequence
- 100 AI answers: chat and email / month
- Branded order-tracking page
- Answers from content you approve
Growth
$24.99 / month
- 500 orders with email sequences/month
- 5 automated email steps per sequence
- 500 AI answers: chat and email / month
- 500 active Shopify products
- 100 merchant-approved FAQ answers
- Import up to 10 pages or documents
- Tracking page with no Respondo branding
- Controlled autonomy within your rules
Pro
$49.99 / month
- 1,000 orders with email sequences/month
- 8 automated email steps per sequence
- 1,000 AI answers: chat and email / month
- 2,000 active Shopify products
- 500 merchant-approved FAQ answers
- Import up to 30 pages or documents
- Controlled autonomy within your rules
