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TrackChat
- by zSellr Enterprises LLP
- From $9.99/month. Free trial available.
- by zSellr Enterprises LLP
- From $9.99/month. Free trial available.
Send WhatsApp order confirmations automatically. Create Delhivery and Blue Dart waybills. Confirm COD orders and recover abandoned carts.
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About the TrackChat
TrackChat connects your Shopify store to WhatsApp and courier services for automated order management. Send automatic WhatsApp order confirmations using approved templates, then update customers on shipping, delivery status, and more directly from your Orders page. Customers can confirm or cancel cash on delivery orders through chat, and you can send Shopify invoices to complete checkout. Create Delhivery and Blue Dart waybills, print shipping labels, and book pickups from one screen. Recover abandoned carts with timed WhatsApp reminder sequences. Handle returns, replacements, and refunds as organized tickets, with all customer replies landing in a shared inbox for easy management.
Launched: October 19, 2026
Key features
- Automatic WhatsApp order confirmations; send shipping updates from Orders
- Create Delhivery and Blue Dart waybills, print labels and book pickups
- Confirm or cancel COD orders in chat; send Shopify invoices from the order
- Win back abandoned carts with a timed WhatsApp reminder sequence
- Manage WhatsApp returns, replacements and Shopify refunds as tickets
Integrations with:
- Blue Dart,
- Delhivery,
- Google Ads,
Category:
Pricing of TrackChat
Ship
$9.99 / month
or $95.90/year and save 20%
- Unlimited Shopify order sync
- 1 courier: Delhivery or Blue Dart
- Bulk waybills, labels, manifests
- Tracking added to each Shopify order
- Returns and reverse pickups (Delhivery)
Chat & Recover
$19.99 / month
or $191.90/year and save 20%
- Everything in Ship
- WhatsApp inbox on the official API
- Template editor + Meta approvals
- Order and COD confirmations
- Abandoned-cart autopilot
- Both couriers: Delhivery + Blue Dart
Support & Grow
$24.99 / month
or $239.90/year and save 20%
- Everything in Chat & Recover
- Ticketing with AI triage and SLAs
- Refunds through Shopify from a ticket
- Email inbox (Zoho Mail)
- Google Ads spend in your dashboard
- Multi-warehouse
- Priority support
