Telltale Retention AI

by Telltale Retention AI
From $199/month. Usage charges apply. Free trial available.

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by Telltale Retention AI
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on
From $199/month. Usage charges apply. Free trial available.

Predict churn, understand why customers leave, and automate retention campaigns to win them back before it's too late.

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About the Telltale Retention AI

Telltale helps Shopify brands predict customer churn and automate retention campaigns before revenue is lost. The app analyzes orders, subscriptions, email, SMS, support tickets, reviews, shipping data, and website activity to identify which customers are at risk of churning or ready to buy again. AI-powered models score each customer for churn risk, lapse probability, cancellation likelihood, and repeat purchase potential. Customer profiles get enriched with demographic data like gender, age, and income, plus satisfaction scores based on reviews, support interactions, and friction points. Autopilot AI recommends the right retention play for each customer—whether that's win-back campaigns, reorder reminders, subscription rescues, cross-sell opportunities, or loyalty rewards. Campaigns automatically push through your existing ESP and SMS providers, so you can recover revenue and save customers without manual guesswork.

Launched: July 21, 2026