Tacey: Order Editing & Merge
- by ONDUTYOPS LLC
- From $29/month. Free trial available.
- by ONDUTYOPS LLC
- From $29/month. Free trial available.
Let customers edit addresses, swap items, or cancel orders after checkout. Merge multiple orders into one shipment with ease.
About the Tacey: Order Editing & Merge
Tacey is a self-serve order editing app that lets customers edit addresses, swap items, add products, or cancel orders directly on the thank you page and order status page. Customers can make changes until your edit window closes and see refund amounts upfront before canceling.
The app automatically checks every order's address and flags wrong addresses before shipment. You can merge two paid orders into one shipment with no extra charge to customers.
Use the thank you page for upsells with free gift and recommended product cards. Every order edit, cancellation, and refund is recorded for your records. AI integration lets you ask Claude, ChatGPT, or Sidekick about order editing data.
Launched: May 1, 2026
Key features
- Order editing on the thank you page: fix an address, swap items, add a product
- Cancel orders with the refund shown first, and a record of every edit
- Check every order's address and flag a wrong one before it ships
- Upsell on the thank you page with free gift and recommended product cards
- Merge two paid orders into one shipment, with no extra charge
Integrations with:
- Customer accounts,
- Checkout,
- Claude,
- Klaviyo,
- Preorder Apps,
- Shipping & Fulfillment Apps,
- Subscription Apps
Category:
Pricing of Tacey: Order Editing & Merge
0 - 750 Orders
$29 / month
or $290/year and save 17%
- Self-serve edits: swaps, changes, cancel
- Fix wrong addresses before you ship
- Merge two orders into one shipment
- Auto-hold and remind until edits close
- Post-purchase upsells on the same order
- Proof of every edit and every refund
- Order Merge and upsells on every plan
- Direct Founder Access + AI MCP & APIs
751 - 1500 Orders
$49 / month
or $490/year and save 17%
- Self-serve edits: swaps, changes, cancel
- Fix wrong addresses before you ship
- Merge two orders into one shipment
- Auto-hold and remind until edits close
- Post-purchase upsells on the same order
- Proof of every edit and every refund
- Order Merge and upsells on every plan
- Direct Founder Access + AI MCP & APIs
1501 - 2500 Orders
$79 / month
or $790/year and save 17%
- Self-serve edits: swaps, changes, cancel
- Fix wrong addresses before you ship
- Merge two orders into one shipment
- Auto-hold and remind until edits close
- Post-purchase upsells on the same order
- Proof of every edit and every refund
- Order Merge and upsells on every plan
- Direct Founder Access + AI MCP & APIs
2501 - 5000 Orders
$129 / month
or $1,290/year and save 17%
- Self-serve edits: swaps, changes, cancel
- Fix wrong addresses before you ship
- Merge two orders into one shipment
- Auto-hold and remind until edits close
- Post-purchase upsells on the same order
- Proof of every edit and every refund
- Order Merge and upsells on every plan
- Direct Founder Access + AI MCP & APIs
5001 - 10K Orders
$229 / month
or $2,290/year and save 17%
- Self-serve edits: swaps, changes, cancel
- Fix wrong addresses before you ship
- Merge two orders into one shipment
- Auto-hold and remind until edits close
- Post-purchase upsells on the same order
- Proof of every edit and every refund
- Order Merge and upsells on every plan
- Direct Founder Access + AI MCP & APIs
10k - 20k Orders
$399 / month
or $3,990/year and save 17%
- Self-serve edits: swaps, changes, cancel
- Fix wrong addresses before you ship
- Merge two orders into one shipment
- Auto-hold and remind until edits close
- Post-purchase upsells on the same order
- Proof of every edit and every refund
- Order Merge and upsells on every plan
- Direct Founder Access + AI MCP & APIs