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Tacey: Order Edit & Validation
- by ONDUTYOPS LLC
- From $39/month. Free trial available.
- by ONDUTYOPS LLC
- From $39/month. Free trial available.
Automatically validate addresses, detect fraud, and prevent shipping errors. Hold risky orders and let customers fix issues instantly.
About the Tacey: Order Edit & Validation
Tacey is an AI order guard that protects your Shopify store with automatic address validation and fraud detection. The app catches bad shipping addresses before fulfillment and lets customers fix them through a self-serve page. Every order gets a fraud detection score, and risky orders are flagged and held automatically to prevent losses.
Duplicate order detection stops double shipments before they happen. Pre-shipment confirmation keeps your customers in the loop. Get instant SMS alerts when orders are flagged so you can act fast. The custom rules engine adapts to your business needs.
Includes a full analytics dashboard, support for 21 languages, and 40+ built-in toolkit apps covering catalog health, fulfillment operations, and customer intelligence. Order editing and validation happen automatically with no manual review needed.
Launched: May 1, 2026
Key features
- Auto-correct bad shipping addresses before fulfillment, no manual review needed
- Detect fraud signals, duplicate orders & risky order patterns automatically
- Hold risky orders and guide customers to fix, edit or cancel instantly
- 40+ built-in ops tools: catalog health, fulfillment ops, customer intel apps
- Instant SMS and voice escalation on risky or flagged orders, no manual work
Integrations with:
- Checkout,
- Shopify Flow,
- Shopify Admin,
- Checkout,
- Customer Accounts,
- Flows
Category:
Pricing of Tacey: Order Edit & Validation
Scout
$39 / month
- Up to 500 orders per calendar month
- Validate every order automatically
- Auto-hold and address correction
- Automatic bad-address email to customer
- Address validation in 195 countries
- Pre-shipment reminders to customer
- Duplicate order detection & flagging
- 10+ Operations Toolkit apps included
Agent
$59 / month
- Everything in scout
- Up to 1,500 orders per calendar month
- Fix emails from your own store domain
- Pre-ship reminders via email and SMS
- Balanced and Aggressive detection modes
- Balanced and Aggressive sensitivity mode
- 20+ Operations Toolkit apps included
- Your own custom Email sending domain
Commander
$99 / month
- Everything in Agent + Scout
- Unlimited orders per calendar month
- Address Correction Via Voice, SMS, Email
- Pro custom plain-language rules engine
- Pre-fulfillment reminders to customers
- Advanced analytics and address trends
- Full Toolkit plus customer intelligence
- Custom integration on-demand
