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Tacey: Order Edit & Validation
- by ONDUTYOPS LLC
- From $29/month. Free trial available.
- by ONDUTYOPS LLC
- From $29/month. Free trial available.
Automatically validate addresses, detect fraud, and prevent shipping errors. Hold risky orders and let customers fix issues instantly.
About the Tacey: Order Edit & Validation
Tacey is an AI order guard that protects your Shopify store with automatic address validation and fraud detection. The app catches bad shipping addresses before fulfillment and lets customers fix them through a self-serve page. Every order gets a fraud detection score, and risky orders are flagged and held automatically to prevent losses.
Duplicate order detection stops double shipments before they happen. Pre-shipment confirmation keeps your customers in the loop. Get instant SMS alerts when orders are flagged so you can act fast. The custom rules engine adapts to your business needs.
Includes a full analytics dashboard, support for 21 languages, and 40+ built-in toolkit apps covering catalog health, fulfillment operations, and customer intelligence. Order editing and validation happen automatically with no manual review needed.
Launched: May 1, 2026
Key features
- Auto-correct bad shipping addresses before fulfillment, no manual review needed
- Detect fraud signals, duplicate orders & risky order patterns automatically
- Hold risky orders and guide customers to fix, edit or cancel instantly
- 40+ built-in ops tools: catalog health, fulfillment ops, customer intel apps
- Instant SMS and voice escalation on risky or flagged orders, no manual work
Integrations with:
- Checkout,
- Shopify Flow,
- Checkout,
- Customer Accounts,
- Flows
Category:
Pricing of Tacey: Order Edit & Validation
Tacey Starter
$29 / month
or $290/year and save 17%
- Up to 750 orders per month
- Google Places + Address validation API
- Customers edit their own orders
- Edit address, quantity, variant
- Cancel order and remove items
- Pre-ship reminder emails
- Post-purchase upsells
- Available in 21 languages
Tacey Growth
$49 / month
or $490/year and save 17%
- Up to 1,500 orders per month
- Google Places + Address validation API
- Customers edit their own orders
- Replace and add products
- Cancel order and remove items
- Pre-ship reminder emails
- Post-purchase upsells
- Custom edit window
Tacey Scale
$79 / month
or $790/year and save 17%
- Up to 2,500 orders per month
- Google Places + Address validation API
- All customer edit types
- Change shipping method
- Post-purchase upsells
- Pre-ship reminder emails
- Validation region rules
- Email support
Tacey Pro
$129 / month
or $1,290/year and save 17%
- Up to 5,000 orders per month
- Google Places + Address validation API
- All customer edit types
- Post-purchase upsells
- Hold fulfillment until window ends
- Reconciliation ledger
- Custom edit window
- Priority email support
Tacey Advanced
$229 / month
or $2,290/year and save 17%
- Up to 10,000 orders per month
- Google Places + Address validation API
- All customer edit types
- Post-purchase upsells
- Hold fulfillment until window ends
- Ledger export to CSV and JSON
- Advanced analytics
- Priority support
Tacey High Volume
$399 / month
or $3,990/year and save 17%
- Up to 20,000 orders per month
- Google Places + Address validation API
- All customer edit types
- Post-purchase upsells
- Hold fulfillment and warehouse sync
- Ledger export to CSV and JSON
- 3PL and WMS integrations
- Dedicated support
