Pinpointed Concierge
- by Pinpointed
- Free plan available. Free trial available.
- by Pinpointed
- Free plan available. Free trial available.
Personalise your storefront for every visitor with AI-powered recommendations, dynamic homepages, and smart CTAs based on browsing behaviour.
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About the Pinpointed Concierge
Pinpointed Concierge personalises your storefront for every visitor using first-party behavioural data and AI-powered recommendations. The app builds anonymous visitor profiles from browsing history, category affinity, and purchase patterns to deliver tailored homepage content, product recommendations, and CTAs matched to each visitor's interests.
Returning visitors see a personalised storefront from the first page load with dynamic homepage elements including hero banners and collections customised to their segment. Smart product recommendations appear across homepage, product pages, cart, and post-purchase pages.
Works from day one with intelligent defaults and improves automatically as data accumulates. No third-party cookies required—all personalisation runs on first-party data to respect visitor privacy while delivering relevant shopping experiences.
Launched: May 20, 2026
Key features
- Anonymous visitor profiling, builds behavioural profiles before customers log in
- Dynamic homepage, personalised hero banners, collections, and CTAs per segment
- AI recommendations across homepage, product pages, cart, and post-purchase pages
Integrations with:
- Checkout,
- Klavio
Pricing of Pinpointed Concierge
Free
Free
- Anonymous visitor profiling
- Default segments
- Homepage hero (1 variant)
- Homepage For You recs
- Basic analytics
- 2,000/mo sessions
Growth
$39 / month
- Everything in Free
- Product sync
- Cart cross-sell
- Post-purchase recs
- Custom segments (up to 10)
- Hero variants (up to 5)
- Revenue attribution
- Rec click/cart tracking
Pro
$119 / month
- Everything in Growth
- Unlimited segments
- Unlimited hero variants
- A/B testing
- Personalised search reranking
- Personalised collection sorting
- Behaviour-triggered banners
- Klaviyo integration
Scale
$299 / month
- Everything in Growth
- Advanced analytics
- Multi-store support
- Manual recommendation pins
- Product/tag/vendor exclusions