Smart Tracking AI
- by YUNZHI TRADE CO., LIMITED
- Free to install. Additional charges may apply.
- by YUNZHI TRADE CO., LIMITED
- Free to install. Additional charges may apply.
AI-powered order tracking page that reduces support tickets. Let customers track shipments and get AI delivery answers.
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About the Smart Tracking AI
Smart Tracking AI provides merchants with an AI-powered order tracking page that helps customers find their shipment status independently. Buyers can search using order information or tracking numbers while the app verifies store order ownership and caches repeated lookups to improve performance.
This self-service solution reduces repetitive "Where is my order?" support requests, freeing up your team's time. The built-in AI assistant answers common delivery questions automatically, helping decrease support tickets.
The app offers real-time shipment tracking for customers and operates on a point-based system. Merchants recharge points through Shopify Billing and use them for shipment lookups and AI-assisted replies, giving you control over usage and costs.
Launched: June 19, 2026
Key features
- Real-time shipment tracking for customers.
- Reduce support tickets with self-service lookup.
- AI assistant answers delivery questions.
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Pricing of Smart Tracking AI
points-recharge
Free to install