Simesy Order Editing & Upsell
- by Simesy
- Free
Let customers edit their orders after purchase - change shipping address, swap products, adjust quantities, or cancel orders. Includes automatic refunds and post-purchase upsells to increase sales.
About the Simesy Order Editing & Upsell
Let customers manage their orders independently with this self-service order editing solution. Shoppers can edit shipping addresses, swap products, change variants, adjust quantities, and even cancel orders without contacting support. The app includes post-purchase upsell features to help increase average order value naturally. When customers cancel orders, the system automatically processes refunds or issues store credit. You maintain full control by setting editing time limits and customizing which changes customers can make. Perfect for reducing customer service workload while giving shoppers the flexibility to fix order mistakes and make changes on their own terms.
Key features
- Allow customers to fix mistake or cancel order with self-service order editing
- Edit address, contact info, product options, change quantity & add more products
- Configure order editing deadline, control what customers can edit orders
- Automatically refunds to orginal payment method or issue store credits
