ShieldDesk

ShieldDesk is an AI inbox that automatically processes every customer contact form message for your Shopify store. The app classifies message intent, fetches real order data, and drafts professional replies instantly. Order status queries get auto-resolved without human involvement, using live tracking information from your store. The AI detects and filters spam and abuse messages to keep your inbox clean. Track your efficiency with a built-in savings dashboard that shows tickets saved, hours saved, and money saved each month. Perfect for stores looking to reduce support workload while maintaining quality customer service.