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SelfServe: Order Edits Upsells

SelfServe: Order Edits Upsells

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Let customers edit their orders and addresses after checkout while seeing personalized product recommendations. Cut support tickets by 30% and grow average order value by 15%.

  • SelfServe: Order Edits Upsells Screenshot
  • SelfServe: Order Edits Upsells Screenshot
  • SelfServe: Order Edits Upsells Screenshot
  • SelfServe: Order Edits Upsells Screenshot
  • SelfServe: Order Edits Upsells Screenshot
  • SelfServe: Order Edits Upsells Screenshot
  • SelfServe: Order Edits Upsells Screenshot
  • SelfServe: Order Edits Upsells Screenshot
  • SelfServe: Order Edits Upsells Screenshot
  • SelfServe: Order Edits Upsells Screenshot
  • SelfServe: Order Edits Upsells Screenshot
  • SelfServe: Order Edits Upsells Screenshot
  • SelfServe: Order Edits Upsells Screenshot
  • SelfServe: Order Edits Upsells Screenshot
  • SelfServe: Order Edits Upsells Screenshot
  • SelfServe: Order Edits Upsells Screenshot

About the SelfServe: Order Edits Upsells

Let customers edit their own orders directly from the order status page, reducing your support tickets by 30% while increasing average order value by 15%. Perfect for high-SKU businesses like grocery and hardware stores, fashion retailers handling size changes, and subscription services. Shoppers can easily swap product variants, update quantities, add new items, or modify shipping addresses - all without contacting support. The built-in Google Maps validation helps prevent delivery issues. Set custom editing windows from 30 minutes to 3 days after purchase. Turn order modification requests into sales opportunities with smart upsells based on your product rules. Whether customers need to fix a mistake or add forgotten items, this self-service solution keeps them satisfied while saving your team time on order changes. Ideal for businesses dealing with bulk orders, size-sensitive products, and recurring deliveries who want to reduce support workload while recovering potentially lost revenue.

Key features

  • Order Editing Portal – lives on Order-Status page.
  • Full Item Control – swap variants, change quantity, add or remove products.
  • Address Updates – customer-driven, automatically reflected in Shopify.
  • Configurable Windows – Set custom cut-offs (30 mins to 3 days)
  • Conditional Upsells – rules by product or collection 1-click add-to-cart

Integrations with:

  • Checkout
  • Customer accounts

Pricing of SelfServe: Order Edits Upsells

Free

Free

  • 5 Order Edits
  • 5 Upsells

Pro

$50 / month

  • Unlimited Order Edits
  • Unlimited Upsells
Install from Shopify App Store

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