SelfServe Order Editing+Upsell
- by Grumspot Ltd.
- Free plan available. Free trial available.
Let customers fix their own orders and add products after checkout with a self-service portal. Reduce support tickets while validating addresses and enabling variant swaps - all within your controlled timeframe.
About the SelfServe Order Editing+Upsell
Give your customers control over their orders with a self-service portal right on the order status page. They can instantly fix common mistakes like swapping product variants, updating shipping addresses with Google Maps validation, and canceling orders within your specified timeframe. The app reduces support tickets by letting customers edit orders 24/7 without contacting your team. Turn every post-purchase interaction into an opportunity with one-click upsells that increase average order value. Set custom editing windows and rules while maintaining full control over what changes customers can make. Stop spending time on manual order changes and prevent costly returns by giving customers the tools to manage their own orders.
Key features
- Self-Service Order Editing: Let customers edit orders 24/7, no support needed.
- Increase AOV with Upsells: Offer one-click product add-ons after they checkout.
- No Failed Deliveries: Get address validation with Google Maps auto-complete
- Full Control: Set custom editing windows and rules for what can be changed.
- Item & Variant Swaps: Customers can change size, color, or product options
Pricing of SelfServe Order Editing+Upsell
Tryout
Free
- 5 Order Edits/month
- 5 Upsells/month
Up to 2500 orders
$79 / month
- Unlimited self-serve edits
- Unlimited upsells
- Address validation
- Manual cancellation queue & approval
- Custom 3PL Integration if not supported
- Dedicated account manager
- Custom upsell flows
2500 - 5000 orders
$159 / month
- Unlimited self-serve edits
- Unlimited upsells
- Address validation
- Manual cancellation queue & approval
- Custom 3PL Integration if not supported
- Dedicated account manager
- Custom upsell flows
5000+ orders
$299 / month
- Unlimited self-serve edits
- Unlimited upsells
- Address validation
- Manual cancellation queue & approval
- Custom 3PL Integration if not supported
- Dedicated account manager
- Custom upsell flows
