Review Collect by Scaly

Review Collect by Scaly helps Shopify stores gather customer feedback through WhatsApp, SMS, and email after every purchase. This SMS-based approach makes collecting reviews simple and increases response rates significantly. The app brings all your reviews from Google, Trustpilot, and other platforms into one centralized dashboard for easy management. AI technology analyzes each piece of feedback and provides concrete improvement recommendations for your store. The app also automatically responds to reviews on Google and Trustpilot while maintaining your brand tone. You can proactively manage negative feedback to ensure customer satisfaction and protect your overall rating. Review Collect integrates natively with Gorgias, Zendesk, and Klaviyo, making it easy to handle customer support and create upsell opportunities. The multiplatform capability strengthens your store's presence across review sites, helping you build trust with potential customers through authentic feedback.