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reOtter: Reorders & Retention
- by TextRetailer, Inc.
- Free plan available. Usage charges apply. Free trial available.
- by TextRetailer, Inc.
- Free plan available. Usage charges apply. Free trial available.
Turn one-time buyers into repeat customers with predictive reorder forecasts and perfectly timed reminders sent through your email and SMS tools.
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About the reOtter: Reorders & Retention
reOtter analyzes your store's order history to predict when customers will reorder. The app learns each product's reorder cadence and forecasts the perfect timing for every customer's next purchase. Send these predictions to your email and SMS tools to trigger reorder reminders at exactly the right moment. Customers get their own personalized, one-click reorder storefront for frictionless repeat purchases. Track your 90-day reorder rate and see reorder patterns for top SKUs. The app powers winback flows with per-product, per-customer timing and prompts repeat buyers to upgrade to subscriptions when they're ready. Works directly with your existing email and SMS stack—no switching required.
Launched: June 25, 2026
Key features
- Analytics: 90-day reorder rate, reorder cadence for top SKUs and more
- Powers reorder reminder & winback flows with per-product, per-customer timing
- Dynamic, personalized storefronts for each customer = frictionless reordering
- Nudges repeat customers to upgrade to a subscription at the exact right time
- Integrates directly with your existing email and SMS stack (no need to switch)
Integrations with:
- Checkout,
- Attentive,
- Klaviyo,
- Omnisend,
- Postscript
Pricing of reOtter: Reorders & Retention
Analytics Only
Free
All Features
$145 / month
Plus usage charges
