Rekindly

Rekindly automates customer lifecycle messaging for your Shopify store using AI-written emails and SMS. It handles abandoned cart recovery with a 3-touch sequence: email at 1 hour, SMS at 24 hours, and a discount offer at 72 hours. The FirstTimer sequence welcomes new buyers with personalized thank you messages and follow-up SMS. Win-Back campaigns re-engage lapsed customers, while ReplyPulse sends post-purchase follow-ups based on customer purchase history. Every message is written from scratch by AI for each specific customer and product—no templates or mail merge. Set it up once and let it run automatically to recover carts, retain customers, and drive repeat purchases.