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RefundSentry ‑ Return Fraud
- by BCDI SNC
- From $49/month. Free trial available.
- by BCDI SNC
- From $49/month. Free trial available.
Stop return and refund fraud before the money leaves your store. Score every transaction for risk in real time using 80+ signals.
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About the RefundSentry ‑ Return Fraud
RefundSentry helps you catch return fraud and refund abuse before money leaves your store. This fraud detection tool scores every order, return, and refund in real time using over 80 behavioral signals to identify risky transactions your team should review.
The app automatically tags suspicious customers so you can spot serial returners, wardrobing schemes, and refund fraud that standard returns apps miss. Risk badges appear directly on Shopify order and return pages with recommended actions, making it easy to decide between cash refunds or store credit based on customer history.
RefundSentry detects fraud rings across multiple shops using privacy-safe identifiers and provides risk scores at every stage—from order placement through pre-chargeback. It doesn't process returns itself; it's an intelligence layer that shows you which transactions are likely fraudulent so you can stop paying out on abuse you can't see today.
Launched: June 2, 2026
Key features
- Real-time fraud risk scores — Score every order, return, and refund the moment i
- Score risk at order, return, refund, and pre-chargeback stages with 80+ signals
- See risk badges and recommended actions inside Shopify order and return pages
- Recommend cash, store credit based on risk and customer history
- Detect cross-shop fraud rings using privacy-safe hashed identifiers
Integrations with:
- Shopify Flow
Category:
Pricing of RefundSentry ‑ Return Fraud
Starter
$49 / month
- Up to 1000 orders / 30 days
- Real-time return + order fraud scoring
- Refund-method recommendations
- Auto fulfillment hold on risky orders
- Chargeback + fraud ring detection
- Blocklist, watchlist, auto risk tags
- Shopify Admin risk card + Flow
- 12-month backfill on paid activation
Growth
$99 / month
- Up to 3,000 orders / 30 days
- Real-time return + order fraud scoring
- Refund-method recommendations
- Auto fulfillment hold on risky orders
- Chargeback + fraud ring detection
- Blocklist, watchlist, auto risk tags
- Shopify Admin risk card + Flow
- 12-month backfill on paid activation
Scale
$199 / month
- Up to 6,000 orders / 30 days
- Real-time return + order fraud scoring
- Refund-method recommendations
- Auto fulfillment hold on risky orders
- Chargeback + fraud ring detection
- Blocklist, watchlist, auto risk tags
- Shopify Admin risk card + Flow
- 12-month backfill on paid activation
Advanced
$299 / month
- Up to 12,000 orders / 30 days
- Real-time return + order fraud scoring
- Refund-method recommendations
- Auto fulfillment hold on risky orders
- Chargeback + fraud ring detection
- Blocklist, watchlist, auto risk tags
- Shopify Admin risk card + Flow
- 12-month backfill on paid activation
