Radiance Connect

Radiance Connect protects your Shopify store from refund and return fraud with intelligent post-transaction fraud detection. The app syncs orders, customers, refunds, disputes, and fulfillment data to create unified risk profiles that reveal hidden abuse patterns across payment, logistics, and customer service operations. Detect sophisticated fraud schemes including Fake Tracking ID (FTID) exploits, empty box claims, and serial return fraud. Your team receives clear, explainable risk scores with detailed rationales to confidently approve or deny refund requests, reducing losses from fraudulent activity. Track your financial impact through loss prevention dashboards and protection metrics that show exactly how much revenue you're recovering from fraud attempts.