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Qonoro Shipping Triage
- by Qonoro AI
- From $9/month. Usage charges apply. Free trial available.
- by Qonoro AI
- From $9/month. Usage charges apply. Free trial available.
Catch delivery problems before customers complain. Auto-monitors tracking, detects issues, and drafts accurate update emails for you.
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About the Qonoro Shipping Triage
Qonoro Shipping Triage monitors tracking for every fulfilled order across 1,500+ carriers and catches delivery problems before customers complain. It detects stalled packages, failed deliveries, customs holds, returns, and bad addresses automatically. When an incident occurs, the app drafts an accurate customer email using real tracking data—no made-up delivery dates. Review and approve emails on a simple dashboard or enable auto-send to reach customers proactively. Customize email templates for each incident type in English or Spanish. No configuration needed—just fulfill orders as usual and let Qonoro handle shipping issues for you.
Launched: July 31, 2026
Key features
- Auto-detects stalled, failed, customs, return and bad-address problems.
- Drafts an accurate email from real tracking data for each incident.
- Review emails on a simple dashboard, or turn on auto-send.
- Editable email templates per incident type, in English or Spanish.
- Nothing to configure. Fulfill orders as usual and Qonoro handles it.
Category:
Pricing of Qonoro Shipping Triage
Starter
$9 / month
Plus usage charges
- Up to 100 monitored shipments
- Approve emails before they send
- Built-in templates (EN/ES)
Growth
$49 / month
Plus usage charges
- Up to 500 monitored shipments
- Auto-send customer emails
- Editable templates, custom stalled thres
Scale
$89 / month
Plus usage charges
- Up to 1,000 monitored shipments
- Everything in Growth
- Priority support
