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predispute
- by Representments.com
- Free plan available
- by Representments.com
- Free plan available
Monitor chargeback ratios, get fight-or-refund recommendations, and identify friendly fraud before disputes happen.
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About the predispute
Predispute by Andamento Advisors is a dispute intelligence solution that helps you monitor chargeback ratios and make smart decisions on every dispute. This suite of tools gives you fight, refund, or accept recommendations for each chargeback, helping you protect revenue and improve win-rates.
Track your estimated Visa and Mastercard chargeback ratios with runway forecasts to stay compliant. Identify friendly fraud cases before disputes are filed, and benchmark your performance by reason code and bank. The recovered-value ledger shows exactly how much you've won and which refunds you've avoided.
Built by payments consultants and used by fraud teams at large merchants, these intelligence solutions are now available for your store to fight chargebacks more effectively.
Launched: August 4, 2026
Key features
- Estimated Visa and Mastercard chargeback ratios with a runway forecast
- A fight, refund, or accept recommendation on every dispute received
- Recovered-value ledger: the dollars won and the refunds avoided
- Friendly-fraud flags on orders before the dispute is filed
- Win-rate benchmarks by dispute reason code and bank
Category:
Pricing of predispute
Monitor
Free
- Estimated chargeback ratio
- Runway forecast
- Threshold alerts
Resolve
$199 / month
or $1,800/year and save 25%
- Fight, refund, or accept per dispute
- Recovered-value ledger
Defend
$499 / month
or $4,500/year and save 25%
- Friendly-fraud order flags
- Win-rate benchmarks by reason code, bank
