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Predispute: Manage Chargebacks
- by Andamento
- Free plan available
- by Andamento
- Free plan available
Take control of chargebacks. Know which disputes to fight, get expert-written responses, and protect your payouts from losses.
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About the Predispute: Manage Chargebacks
Take control of your chargebacks with Predispute. Every chargeback removes funds from your payout, and a high chargeback rate can cause Shopify Payments to hold your money. This app helps you manage disputes in three simple steps.
Measure your chargeback rate on every card before it becomes a problem. Decide whether to fight, refund, or accept each dispute based on clear recommendations. The app tells you when a dispute isn't worth fighting and helps you catch duplicate refunds when customers file both a return and a chargeback.
Fight disputes confidently with responses written for you and checked by an expert. You make the final call on every chargeback while staying in control of your dispute management process.
Launched: August 4, 2026
Key features
- Measure: see your chargeback rate on every card, before it becomes a problem
- Decide: know whether to fight, refund or accept every dispute you receive
- Decide: we tell you when a dispute is not worth your time or the fee
- Decide: catch a return and a chargeback on one order before you refund twice
- Fight: get your response written for you, then checked by an expert
Integrations with:
- Shopify Admin
Category:
Pricing of Predispute: Manage Chargebacks
Measure
Free
- Your chargeback rate for each card
- Updated daily
- Free for as long as you like
Decide
$499 / month
or $4,990/year and save 17%
- Fight, refund or accept on every dispute
- The reason for each one
- Spot double refunds
Fight
$999 / month
or $9,990/year and save 17%
- A response to each dispute you fight
- Checked by an expert
- You read it before it is filed
