PostFIX
- by Josef Rousek
- $10/month. Free trial available.
Let customers edit shipping addresses and cancel orders directly from your store's order status page. Reduce support tickets while giving shoppers convenient self-service options after purchase.
About the PostFIX
PostFIX gives your customers more control over their orders after purchase by adding essential self-service features to your store's order status page. Customers can edit their shipping address or cancel orders directly without contacting support, making the post-purchase experience more convenient. This integration helps reduce your customer service workload by letting shoppers manage common order modifications themselves. The app's straightforward functionality improves customer satisfaction while saving your team time on manual order changes. With PostFIX, you're giving customers the flexibility they want while maintaining efficient order management for your store.
Key features
- Customer self-service shipping address changes after purchase
- Order cancellation option directly on the order status page
- Reduced customer support workload through self-service options
