Permut: AI Customer Feedback
- by Permut Inc
- Free plan available
Replace traditional surveys with AI-powered conversations that naturally engage customers across WhatsApp, email, and web to understand what they think and why they buy, leave, or stay.
About the Permut: AI Customer Feedback
Discover what your customers truly think with Permut's AI-powered feedback solution. Instead of traditional surveys, our AI agents conduct natural, personalized conversations through WhatsApp, email, web, and phone channels. These conversations happen in your brand's authentic voice, gathering valuable customer insights at every touchpoint - from initial purchase to abandoned carts and repeat orders.
Learn why customers stay, leave, or make repeat purchases through real-time, meaningful interactions. The platform integrates seamlessly with your existing tools, making it simple to start collecting actionable feedback. Use these insights to improve customer experiences, build stronger relationships, and grow customer lifetime value.
Set up takes minutes, giving you immediate access to deeper customer understanding without relying on conventional survey methods.
Key features
- Trigger feedback journeys to uncover what your customers think, feel, and need
- Engage customers on WhatsApp, email, web, phone and beyond
- Get real-time, actionable insights through natural conversations
- Built with your brand’s values, tone of voice, and knowledge
- Integrate easily with your current stack
Pricing of Permut: AI Customer Feedback
Permut
Free
- 1 seat
- 50 credits
- 100 credit top-up: 49€/u
- Non-customizable channels
Starter
$140 / month
or $1,320/year and save 21%
- 1 seat
- 300 credits
- 100 credit top-up: 45€/u
- Custom channel
Business
$390 / month
or $3,720/year and save 21%
- 3 seats
- 1000 credits
- 100 credit top-up: 39€/u
- Custom channel
Scale
$1,590 / month
or $15,240/year and save 20%
- 5 seats
- 5000 credits
- 100 credit top-up: 35€/u
- Custom channel
