OrderWise AI

OrderWise AI is a customer support chatbot that automatically answers order-related questions using real-time data from your Shopify store. It matches customers to their orders instantly by email or login — no order number needed. The AI retrieves order status, tracking info, delivery estimates, and refund eligibility, then responds in natural, helpful language. It handles common support questions about shipping carriers, tracking links, and delivery ETAs automatically. When complex issues arise, they're escalated to your inbox with full conversation context so your team has everything needed to help. The app installs in under 2 minutes with no code changes or theme edits required, works immediately on all live orders, and is available 24/7.