Order Editing Pro Edit Orders
- by Productive Passengers
- Free
- by Productive Passengers
- Free
Let customers edit orders themselves—change address, swap variants, adjust quantity, add or remove items, and cancel orders without support.
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About the Order Editing Pro Edit Orders
Order Editing Pro lets customers edit orders themselves after checkout without contacting support. Shoppers can edit shipping address, change variants, adjust quantity, add or remove products, swap items, update shipping methods, apply discount codes, and cancel orders directly from their Customer account or Thank You page.
The app supports self-service order editing with custom post-purchase edit windows. Set special time windows for VIP customers, choose manual or auto approve for order edits, and track every edit request with detailed logs. Customers can request refunds with custom reasons you define, and you can ask for photo proof when needed.
Features include instant refunds or auto refunds as store credits, return and exchange options with EU withdrawal support, and complete order cancellation with notifications. Give your customers control over their orders while reducing support tickets.
Launched: October 21, 2026
Key features
- Self-service edit order product, shipping method, discount code, or cancel order
- Edit items like address shipping, change variants or quantity, swap add products
- Cancel orders & notify with instant refunds auto refunds as store credits
- Return and exchange with EU withdrawal support
- Customers request refund with custom reasons you define you, request photo proof
Integrations with:
- Checkout,
- Customer accounts,
- Shopify Flow,
- Checkout,
- Customer accounts,
- EU withdrawal