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Oops: Order Editing & Address

Oops: Order Editing & Address

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Let customers edit orders themselves—fix addresses, swap sizes or colors, change quantities, or cancel before shipping.

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  • Oops: Order Editing & Address Screenshot
  • Oops: Order Editing & Address Screenshot
  • Oops: Order Editing & Address Screenshot
  • Oops: Order Editing & Address Screenshot
  • Oops: Order Editing & Address Screenshot
  • Oops: Order Editing & Address Screenshot
  • Oops: Order Editing & Address Screenshot
  • Oops: Order Editing & Address Screenshot
  • Oops: Order Editing & Address Screenshot
  • Oops: Order Editing & Address Screenshot
  • Oops: Order Editing & Address Screenshot
  • Oops: Order Editing & Address Screenshot
  • Oops: Order Editing & Address Screenshot
  • Oops: Order Editing & Address Screenshot
  • Oops: Order Editing & Address Screenshot
  • Oops: Order Editing & Address Screenshot

About the Oops: Order Editing & Address

Oops lets customers edit their orders directly from their account page. When someone needs to fix a shipping address, swap a size or colour, change quantity, remove an item, or cancel before the order ships, they can do it themselves without waiting for email support. Customers get a clear view of the new order total and the difference before confirming changes. Lower totals trigger automatic refunds or hold for your approval. Higher totals generate a Shopify invoice. An address checker blocks incomplete addresses and flags PO boxes. The app stops working once an order ships, gets cancelled, or is archived. You get a complete log of every change, unpaid balances, and approval requests. Oops stores no customer data like names, addresses, emails or phone numbers, and works with new customer accounts.
Launched: September 30, 2026

Key features

  • Customers fix the address, swap a size or colour, change the quantity or cancel.
  • Shows Shopify's new total and the difference before the customer confirms.
  • A lower total is refunded at once, or held for your approval first.
  • An address checker blocks missing essentials and warns about PO boxes.
  • A log of every change, unpaid balances, and requests waiting for approval.

Integrations with:

  • Checkout,
  • Customer accounts

Pricing of Oops: Order Editing & Address

Free

Free

  • 50 edits a month
  • Address, size, colour, quantity, cancel
  • Refunds at once, or approve first
  • Address checker with warnings
  • Log of every change

Pro

$14.99 / month

  • Unlimited edits
  • Up to six suggested products
  • Everything in Free
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