Oops: Order Editing & Address
- by MajeDesigns
- Free plan available
- by MajeDesigns
- Free plan available
Let customers edit orders themselves—fix addresses, swap sizes or colors, change quantities, or cancel before shipping.
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About the Oops: Order Editing & Address
Oops lets customers edit their orders directly from their account page. When someone needs to fix a shipping address, swap a size or colour, change quantity, remove an item, or cancel before the order ships, they can do it themselves without waiting for email support.
Customers get a clear view of the new order total and the difference before confirming changes. Lower totals trigger automatic refunds or hold for your approval. Higher totals generate a Shopify invoice. An address checker blocks incomplete addresses and flags PO boxes.
The app stops working once an order ships, gets cancelled, or is archived. You get a complete log of every change, unpaid balances, and approval requests. Oops stores no customer data like names, addresses, emails or phone numbers, and works with new customer accounts.
Launched: September 30, 2026
Key features
- Customers fix the address, swap a size or colour, change the quantity or cancel.
- Shows Shopify's new total and the difference before the customer confirms.
- A lower total is refunded at once, or held for your approval first.
- An address checker blocks missing essentials and warns about PO boxes.
- A log of every change, unpaid balances, and requests waiting for approval.
Integrations with:
- Checkout,
- Customer accounts
Category:
Pricing of Oops: Order Editing & Address
Free
Free
- 50 edits a month
- Address, size, colour, quantity, cancel
- Refunds at once, or approve first
- Address checker with warnings
- Log of every change
Pro
$14.99 / month
- Unlimited edits
- Up to six suggested products
- Everything in Free