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Ask Buyers Product Q&A

Ask Buyers Product Q&A

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Let shoppers ask questions on product pages and get answers from you and verified buyers who opted in to help.

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  • Ask Buyers Product Q&A Screenshot
  • Ask Buyers Product Q&A Screenshot
  • Ask Buyers Product Q&A Screenshot
  • Ask Buyers Product Q&A Screenshot
  • Ask Buyers Product Q&A Screenshot
  • Ask Buyers Product Q&A Screenshot
  • Ask Buyers Product Q&A Screenshot
  • Ask Buyers Product Q&A Screenshot
  • Ask Buyers Product Q&A Screenshot
  • Ask Buyers Product Q&A Screenshot
  • Ask Buyers Product Q&A Screenshot
  • Ask Buyers Product Q&A Screenshot
  • Ask Buyers Product Q&A Screenshot
  • Ask Buyers Product Q&A Screenshot
  • Ask Buyers Product Q&A Screenshot
  • Ask Buyers Product Q&A Screenshot

About the Ask Buyers Product Q&A

This app adds a product Q&A section to your store where shoppers can ask questions about sizing, materials, or product use. Store owners answer questions directly from the app with a Store label displayed on responses. Buyers can opt in to help answer questions on their Thank you page or Order status page. When new questions come in, a few buyers who purchased the product receive one email with a single-use answer link. Their responses appear with a Bought this label, adding authenticity. The review queue includes filters for offensive words, links, and contact details to screen answers before they go live. Every email sent to buyers includes a one-click stop link, and there's a weekly email limit per buyer to prevent overload. The questions and answers block renders directly in your theme on product pages, creating a helpful resource for shoppers while keeping everything manageable for store owners.
Launched: October 15, 2026

Key features

  • Questions and answers block on product pages, rendered in your theme
  • Buyers opt in on their own Thank you or Order status page
  • New questions emailed to a few buyers, answered with single-use links
  • Review queue with a filter for offensive words, links and contact details
  • Weekly email limit per buyer and a one-click stop link in each of their emails

Integrations with:

  • Customer accounts

Pricing of Ask Buyers Product Q&A

Free

Free

  • Up to 15 new questions a month
  • Q&A block on every product page
  • You answer in app, labelled "Store"
  • Review queue: nothing shows unapproved
  • Offensive-word, link and spam filter
  • No cap on shoppers reading answers

Pro

$7.99 / month

  • Everything in Free, plus:
  • Unlimited new questions
  • Opt-in block on Thank you, Order status
  • 1 to 10 buyers asked per question
  • Each buyer emailed at most 3 a week
  • Buyer answers labelled "Bought this"
  • Single-use answer links, 3 to 30 days
  • Automatic publishing rules, own emails
App unavailable

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