Lower Chargeback
- by Events Gateway
- Free plan available
- by Events Gateway
- Free plan available
Review order risk signals and track Shopify Payments disputes without using customer identity data.
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About the Lower Chargeback
Lower Chargeback helps merchants review order risk and monitor disputes without using customer identity data. The app synchronizes operational order data and displays Shopify risk signals so you can make informed decisions about your orders. Track Shopify Payments disputes including status, reasons, amounts, and deadlines all in one place. Record your merchant decisions for future reference. The Provider Hub lets you compare provider products, access requirements, and limitations before activating a registered adapter. This Public Lite version protects privacy by not requesting customer names, emails, phone numbers, billing addresses, or shipping addresses. Note that it doesn't include customer messaging, Evidence Builder, file upload, or evidence submission features.
Launched: September 9, 2026
Key features
- Review order risk and record merchant decisions
- Monitor dispute status, reasons, amounts, and deadlines
- Compare provider requirements before activating a registered adapter
Category:
Pricing of Lower Chargeback
Free
Free
- Up to 10,000 tracked orders
- Risk Review and Dispute Inbox
- Provider catalog profiles
- Operational merchant notifications
- Store-level settings
- Shopify Payments dispute monitoring
- Merchant-controlled risk decisions
Pro
$9.95 / month
or $107.46/year and save 10%
- Everything in Free
- Tracking beyond 10,000 orders