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Shopify SEO
Shopify development
Landing Platform
- by PVTL Limited
- Free
- by PVTL Limited
- Free
AI live chat with self-serve order tracking, plus a clear view of your sales and refunds.
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About the Landing Platform
Landing Platform combines AI live chat, customer support, and store analytics in your Shopify admin. The AI chat concierge answers product questions from your catalog and enables self-serve order tracking for signed-in shoppers, reducing "where's my order?" support tickets. Your support team gets instant access to each customer's Shopify orders and shipping tracking directly on every ticket. The dashboard displays key metrics including revenue, refunds, average order value, and top products at a glance. Connect your CRM, email and SMS marketing, and automations all in one platform for complete customer support and store insight.
Launched: July 28, 2026
Key features
- AI live chat that answers product questions from your catalog, day and night
- Self-serve order tracking in chat — cut "where's my order?" support tickets
- Every customer's Shopify orders and tracking, right on the support ticket
- Analytics: revenue, refunds, average order value and top products at a glance
- Connected CRM, email and SMS marketing and automations — one platform
