LabX EU Withdrawal Button Form

LabX helps online stores comply with EU Directive 2023/2673 by adding a dedicated withdrawal button and electronic withdrawal form. Customers can submit withdrawal declarations without logging in using a simple two-step form. They find their order by email, select items to return, and receive automatic confirmation emails. The app manages the complete withdrawal process from one dashboard. Merchants can review withdrawal requests, track refund deadlines, accept or reject declarations, issue refunds, and send status emails to customers. Every withdrawal request is recorded for a complete audit trail. Customize the withdrawal button appearance, form fields, eligible audience, and email templates to match your store. The no-login form makes it easy for customers to exercise their withdrawal rights while giving merchants full control over the refund process and compliance documentation.