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InsureShield Order Protection
- by UPS Capital Insurance Agency Inc.
- Free to install. Additional charges may apply.
Protect orders from fraud and shipping issues with AI risk detection and insurance coverage backed by UPS Capital®.
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About the InsureShield Order Protection
InsureShield helps merchants manage shipping and fraud risk throughout the order lifecycle. The app uses AI-powered Risk Intelligence to identify high-risk orders before fulfillment, reducing fraud and chargebacks. Shipping insurance covers loss, damage, or theft after shipment across major carriers. Merchants can enable fraud protection and shipping insurance individually or together, applying customizable business rules and offering optional checkout protection. Automated chargeback appeal templates improve dispute resolution while reducing customer disruption from claim delays. Invoice value coverage protects deliveries, including porch piracy incidents. Build customer trust with comprehensive order protection backed by UPS Capital.
Launched: January 21, 2021
Key features
- Identify high-risk orders automatically with AI-driven risk scores
- Improve chargeback dispute resolution with automated chargeback appeal templates
- Invoice value shipping insurance for loss, damage, or porch-pirated theft
- Increase trust with checkout protection and backend rules‑based protection
- Reduce customer disruption caused by claim delays
Pricing of InsureShield Order Protection
Package Protection
Free to install
- All Carrier Small Parcel Coverage
- Enable Checkout Protection
- 0% Deductible
Risk Intelligence
Free to install
