Insightto: Shopper Feedback

by Insightto
Free plan available. Free trial available.

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by Insightto
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on
Free plan available. Free trial available.

Discover why shoppers leave without buying. Capture real feedback at key moments and turn insights into higher conversions with AI-powered surveys.

Install from Shopify App Store

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About the Insightto: Shopper Feedback

Insightto helps store owners understand why shoppers leave without buying. This app captures real feedback through short surveys that appear when visitors hesitate, exit your site, abandon checkout, or complete a purchase. The surveys trigger automatically at key moments across your buying journey—on your storefront, checkout page, and thank-you page. You can ask visitors directly why they're leaving before they bounce, helping you spot friction points that hurt conversions. Setting up surveys requires no coding and launches quickly. The AI feature turns open-ended answers from shoppers into clear action items, so you get honest feedback that actually helps you improve. Stop guessing why visitors don't convert and start collecting the missing insights you need to increase sales.

Launched: December 12, 2025

Key features

Ask visitors why they leave before they go
Surveys trigger automatically at checkout, exit, and post-purchase
AI turns open-ended answers into clear action items
Set up surveys without coding and launch quickly
Works on your storefront, checkout page, and thank-you page

Integrations with:

Checkout

Category:

Marketing - Other Marketing and conversion

Pricing of Insightto: Shopper Feedback

Free

50 target survey sends in total
50 NPS sends in total
10 active survey slots
Exit Intent NPS
AI survey creation

NPS Starter

$9.90 / month

50 target survey sends / month
Unlimited NPS sends
20 active survey slots
AI-powered intelligent reports
Deep NPS analytics panel and report
AI survey creation
3 NPS survey types

Free trial available

Premium

$39 / month

200 targeted survey sends per month
Unlimited NPS sends
50 active survey slots
3 NPS survey types
AI survey creation
AI-powered intelligent reports
Deep NPS analytics panel and report

Free trial available

Install from Shopify App Store