Shoplabs: AI Calling Assistant
- by Shoplabs AI
- Free to install. Additional charges may apply.
- by Shoplabs AI
- Free to install. Additional charges may apply.
AI voice agent that handles abandoned cart recovery and customer support calls 24/7. Resolves orders, returns, and product questions in 15+ languages.
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About the Shoplabs: AI Calling Assistant
Shoplabs is an AI voice agent designed specifically for Shopify stores. Unlike basic FAQ bots, this is a complete customer support system that handles real voice calls around the clock. The AI assistant recovers abandoned carts through outbound calls, manages order tracking requests, processes returns, answers detailed product questions, and helps customers find store locations. It operates 24/7 and speaks over 15 languages including English, Spanish, French, Hindi, and Bangla. When the AI voice agent encounters complex situations, it escalates to your human support team with full call context. The system also makes instant callbacks to bring shoppers back and follows up on cart recovery. Track performance through the analytics dashboard with revenue attribution, complete call transcripts, and detailed logs. This AI calling assistant resolves customer support calls automatically while your team focuses on cases that need a human touch.
Launched: January 5, 2026
Key features
- Outbound cart recovery calls and instant callbacks that bring shoppers back
- 24/7 inbound support: order tracking, returns, deep product Q&A, store locator
- Speaks 15+ languages: English, Spanish, French, Hindi, Bangla and more.
- Analytics dashboard: revenue attribution, call transcripts, and logs
Integrations with:
- Gorgias,
- Klaviyo,
- MoEngage,
- Postscript,
- Razorpay,
- Salesforce
Category:
Pricing of Shoplabs: AI Calling Assistant
Free
Free to install