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Hellotext: WhatsApp AI Agents
- by Hellotext
- Free to install. Usage charges apply.
- by Hellotext
- Free to install. Usage charges apply.
AI-powered WhatsApp, Instagram, SMS and webchat for sales and support. Ready-made Playbooks for cart recovery and more—no code needed.
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About the Hellotext: WhatsApp AI Agents
Hellotext connects your Shopify store to WhatsApp, Instagram, SMS and webchat with AI-powered sales and support automation. Choose from ready-made AI Playbooks for cart recovery, repeat purchase, or win-back campaigns—no coding or complex flows required.
The AI agent knows your product catalog and handles customer conversations naturally. It recommends products, checks stock and sizes, shares checkout links for abandoned carts, and answers questions about orders, returns and FAQs. When cases get complex, it hands off to your team with full context.
Manage all customer conversations from WhatsApp, Instagram, SMS and webchat in one inbox with complete customer history. Reports track revenue from each conversation, so you can see exactly what your AI agent brings in.
Launched: August 28, 2024
Key features
- Ready-made AI Playbooks for cart recovery, repeat purchase and win-back.
- Abandoned cart conversations on WhatsApp that share the checkout link.
- Product recommendations from your catalog, with stock and size checks.
- AI answers about orders, returns and FAQs, with handoff to your team.
- One inbox for WhatsApp, Instagram, SMS and webchat with customer history.
Integrations with:
- Checkout,
- Email,
- Facebook Messenger,
- Instagram,
- Push,
- SMS,
Category:
Pricing of Hellotext: WhatsApp AI Agents
Starter
$0 / month
Plus usage charges
- 1 WhatsApp verified line
- Capture subscribers with Webchat, Popups
- Cart Saver journey
- Build chatbots and automations
- WhatsApp & SMS Campaigns
- Unlimited customer profiles
- Support via email and chat
- Basic reporting in real-time
Small
$74 / month
Plus usage charges
- Everything in Starter plus:
- Unlimited collaborators
- 8 eCommerce playbooks included
- Shared inbox for small teams
- 6 months of customer history
- Support via email and chat
Grow
$299 / month
Plus usage charges
- Everything in Small plus:
- 25 eCommerce playbooks included
- 2 Custom AI Agents
- 2 WhatsApp lines with catalog
- Teams with AI assignment and reporting
- Complete customer history
- Custom actions
- Priority support via chat
