GemReach: Jewelry Clienteling

by JMS Dev Lab
Free plan available. Free trial available.

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by JMS Dev Lab
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on
Free plan available. Free trial available.

A client book for jewelry stores: track each customer's ring size, wishlist, key dates, and assign follow-ups to your sales associates.

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About the GemReach: Jewelry Clienteling

GemReach is a clienteling app built specifically for jewelry stores. Import your Shopify customers and create detailed client profiles that include ring size, wishlist items, birthdays, anniversaries, and complete purchase history. Assign each client to a sales associate who receives automatic follow-up reminders on their Today list. The free plan includes client profiles and follow-ups. Upgrade to access two-way texting through one shared inbox with a toll-free number for your store (US and Canada, pending carrier verification). Manage repairs and special orders by marking items ready and texting clients in one tap. Create lookbooks with private, expiring links to curated pieces. All messaging includes consent tracking, instant STOP/START compliance, and enforced quiet hours.

Launched: September 16, 2026

Key features

Client book: ring size, wishlist, key dates and Shopify purchase history
One shared inbox: assign conversations, see just yours, mark threads to revisit
Repairs & special orders: mark ready, text the client in one tap, see who's told
Lookbooks: a private, expiring link to pieces you picked; withdraw it anytime
Consent audit trail, instant STOP/START, and quiet hours enforced on every send