Fundamental Order Editing
- by Fundamental Apps
- Free plan available. Free trial available.
- by Fundamental Apps
- Free plan available. Free trial available.
Let customers edit orders themselves after checkout. Reduce support tickets by allowing address, product, and variant changes.
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About the Fundamental Order Editing
Let customers fix their own order mistakes after checkout instead of waiting for support replies. Shoppers can edit addresses, product variants, quantities, and discount codes directly from the Thank you and Order status pages. Merchants control which edit types are allowed and set a time window for how long orders stay editable. Customers can also cancel unfulfilled orders with automatic refunds and download PDF invoices with one click. Every order edit and cancellation is logged in your dashboard for tracking. Works with all Shopify plans and Markets, reducing customer support tickets while giving shoppers the flexibility to correct their own errors.
Launched: May 9, 2026
Key features
- Editing – Address, product, variant, discount code updates on unfulfilled orders
- Cancellations with refunds – Let customers cancel unfulfilled orders
- Configurable edit window – Set a time limit on how long orders remain editable
- Order editing block – Add an app block UI on thank you and order status pages
- Instant invoices – Customers download PDF file for their orders with one click
Integrations with:
- Customer accounts
Category:
Pricing of Fundamental Order Editing
Free tier
Free
- Up to 10 edits/cancellations free
- Onboarding call
- Email support
0-500 orders/mo
$19 / month
- Unlimited order edits
- Unlimited order cancellations
- Onboarding call
- Priority support
500-5000 orders/mo
$39 / month
- Unlimited order edits
- Unlimited order cancellations
- Onboarding call
- Priority support
5k-20k orders/mo
$99 / month
- Unlimited order edits
- Unlimited order cancellations
- Onboarding call
- Priority support