Freshmarketer: Email & SMS
- by Freshworks
- Free plan available. Free trial available.
Connect with customers across email, SMS, WhatsApp, and social media. Send personalized campaigns, recover abandoned carts, and provide unified customer support - all from one integrated marketing platform.
About the Freshmarketer: Email & SMS
Engage customers effectively across multiple channels with Freshmarketer's complete marketing automation solution. Send targeted email campaigns, SMS messages, WhatsApp communications, and chat support all from one unified platform. Turn abandoned carts into sales through personalized messaging and special offers. The app syncs your Shopify data to help create behavior-based campaigns that improve conversion rates. Manage customer conversations from different channels in a single inbox, providing contextual support that builds lasting relationships. Use ready-made e-commerce templates for your marketing campaigns and automatically schedule social media posts on Instagram and Facebook to keep customers engaged.
Key features
- Engage with buyers across email, WhatsApp, SMS, chat, and social media
- Sync all historical data from Shopify to contextually engage with customers
- Choose from pre-built e-commerce templates for multichannel marketing campaigns
- Automate social media posts on Instagram and Facebook to drive engagement
- Bring customer queries from channels into one inbox for contextual support
Pricing of Freshmarketer: Email & SMS
Free forever
Free
- Contact & List management
- Email campaigns
- Live chat
- Forms and website tracking
Enterprise
$15 / month
- AI-powered multichannel engagement (WhatsApp, SMS, email, chat & social)
- Shopify playbooks
- Event-based segments
- Automated journeys
