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FraudPilot: Order Triage
- by Alpenglow Software LLC
- Free plan available. Free trial available.
- by Alpenglow Software LLC
- Free plan available. Free trial available.
Review risky orders in one queue with full context, decide in one click, and keep an exportable log for chargeback disputes.
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About the FraudPilot: Order Triage
FraudPilot helps you review risky orders flagged by Shopify and make quick decisions with full context. See all high-risk orders in one queue, along with why each was flagged, order details, buyer location, IP address, and your previous decisions on the same customer. Approve, cancel, or tag orders in one click while automatically logging every decision. The app creates an immutable decision log you can export as CSV for chargeback representment evidence. Complete order cancellations in Shopify through a convenient one-click link. FraudPilot gives you control—it never auto-cancels orders or blocks checkout, so you stay in charge of every fraud decision.
Launched: October 2, 2026
Key features
- See the orders Shopify flags as risky in one queue
- Read why each order was flagged: risk, location, IP, order details
- Check your prior decisions on the same buyer before you decide
- Approve, cancel, or tag in one click and log every decision
- Export an immutable decision log as CSV for representment
Category:
Pricing of FraudPilot: Order Triage
Free
Free
- Review queue for flagged orders
- See why each order was flagged
- View only: no decisions or export
Standard
$29 / month
or $290/year and save 17%
- Everything in Free
- One-click approve, cancel, tag
- Full order + risk enrichment
- Prior decisions on the same buyer
- Immutable decision log, CSV export
- Full history + Trends dashboard
- 14-day free trial
