Formlane: Contact Form Builder
- by Novatra Co., Ltd.
- Free plan available. Free trial available.
- by Novatra Co., Ltd.
- Free plan available. Free trial available.
Build custom contact forms with file uploads. Messages are saved in your inbox before emails are sent, so you can manage and respond easily.
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About the Formlane: Contact Form Builder
Build custom contact forms for your Shopify store with file upload capabilities. Choose from ready-made templates including contact us forms, wholesale inquiry forms, and return request forms. Customize questions, add file uploads for photos and PDFs, and set up conditional questions that appear based on previous answers. Every message is automatically saved in your inbox before emails are sent, making it easy to read, search, and respond to customer inquiries. Spam messages are filtered into a separate tab. The app includes a contact button that can be added to any page, opening your form in a dialog window. Download all messages as a spreadsheet whenever needed. Formlane respects your privacy by not accessing your customer list or order data.
Launched: November 3, 2026
Key features
- Every message is saved in your inbox before any email goes out
- Three ready forms: contact us, wholesale inquiry and return request
- Conditional questions and file upload for photos and PDFs
- A contact button on every page that opens your form in a dialog
- Spam goes to its own tab. Download messages as a spreadsheet any time
Integrations with:
- Shopify Admin
Category:
Pricing of Formlane: Contact Form Builder
Free
Free
- Every message saved, no limit
- One form live on your store
- Inbox, search and spreadsheet download
- Spam tab and past versions
- Email alerts to 1 address
Formlane Pro
$7.99 / month
or $79.90/year and save 17%
- Up to 24 forms live on your store
- Inbox, search and spreadsheet download
- Photos and PDFs, up to 10 MB each
- Questions that show only when needed
- Email alerts to up to 3 addresses
- Contact button on every page
- Auto-reply to the shopper
- 30-day free trial, once per store
Pro (Shopify Plus)
$17.99 / month
or $179.90/year and save 17%
- For stores on the Shopify Plus plan
- Everything in Formlane Pro
- 30-day free trial, once per store