News
Shopify SEO
Shopify development
FixMyOrder: Edit & Cancel
- by 7thcode
- Free plan available
- by 7thcode
- Free plan available
Let customers edit or cancel orders before fulfillment. Control deadlines, manage size and color changes, and handle refunds your way.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the FixMyOrder: Edit & Cancel
FixMyOrder lets customers edit or cancel orders before fulfillment, giving you full control through customizable rules. Shoppers can switch to in-stock sizes or colors of the same product and price, reduce quantities, or cancel orders entirely—including unpaid bank-transfer and COD orders. You decide the deadlines for each change type and choose between automatic or manual refunds. The Pro plan even collects text corrections for personalized items, which your staff can review and apply. Simply add the app to your order status page. Note: it doesn't support discounted edits, quantity increases, subscriptions, or extra payments. Requires customer accounts. Paid plans bill in JPY or USD.
Launched: October 17, 2026
Key features
- Let customers change to in-stock sizes or colors of the same product and price.
- Allow quantity reductions and order cancellation before fulfillment starts.
- Set one deadline for all changes, or a separate deadline for each type.
- Choose automatic or manual refunds and track requests needing attention.
- Collect name and gift text corrections on Pro; staff apply and confirm them.
Integrations with:
- Customer accounts
Category:
Pricing of FixMyOrder: Edit & Cancel
Free
Free
- 10 requests a month, no overage fees
- Same-price size and color changes
- Quantity reductions and cancellation
Basic
$12 / month
- 50 requests a month, no overage fees
- All Free features
Pro
$26 / month
- 300 requests a month, no overage fees
- All Basic features
- Personalization correction requests
