EU Withdrawal Widerruf Button
- by Primecaves
- Free
- by Primecaves
- Free
Add the legally required EU withdrawal button and form to your shop. Customers can withdraw orders without logging in, fully compliant.
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About the EU Withdrawal Widerruf Button
This app helps your online shop comply with EU Directive 2023/2673 (§ 356a BGB), which requires a withdrawal button from 19 June 2026. It adds a permanently visible EU withdrawal button to your theme—either floating or inline—with no coding needed.
The withdrawal form works without login, so both guests and account holders can submit requests easily. Customers select which products they want to return and confirm in two simple steps. You and your customer automatically receive confirmation emails, and every withdrawal request is tracked by status in your Shopify admin dashboard with search and notes. Built-in bot protection ensures clean submissions. Set up takes just minutes.
Launched: June 3, 2026
Key features
- Permanently visible EU withdrawal button floating or inline in your theme
- No login withdrawal form for guests and account holders alike
- Customers choose which products to return on the form
- Automatic confirmation email to the customer and you
- Track requests by status with search and notes in your admin