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EU Withdrawal Copilot
- by MCMA
- Free plan available. Free trial available.
- by MCMA
- Free plan available. Free trial available.
Handle EU withdrawal requests with a no-login form in 24 languages. AI triages, redacts data, and logs everything in an audit trail.
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About the EU Withdrawal Copilot
EU Withdrawal Copilot helps Shopify merchants handle withdrawal requests from EU consumers under Directive 2023/2673. Shoppers get a no-login withdrawal form in 24 EU languages, making the process simple and compliant.
AI automatically redacts personal data, classifies withdrawal reasons, and summarizes each request. Every withdrawal turns into a tracked case in Shopify admin where you can review, approve or decline requests, and send status emails to customers.
The app syncs withdrawal cases with Shopify Returns and verifies ownership by email. An append-only audit trail logs every action for compliance, and you can export a PDF withdrawal file when needed.
A guided wizard walks you through setup. This app supports your withdrawal process but is not legal advice.
Launched: July 22, 2026
Key features
- Give shoppers a no-login, two-step withdrawal form in 24 EU languages
- AI redacts personal data, classifies the reason, and summarizes requests
- Review, approve or decline, and send status emails from Shopify admin
- Sync withdrawal cases with Shopify Returns and verify ownership by email
- Keep an append-only audit trail and export a PDF withdrawal file
Integrations with:
- Shopify Flow
Category:
Pricing of EU Withdrawal Copilot
free
Free
paid
$5.99 / month
