EU Withdrawal Form

by herrlich media GmbH
Free plan available. Free trial available.

0.0 (0)

by herrlich media GmbH
0.0 (0)
on
Free plan available. Free trial available.

EU-compliant withdrawal forms for returns and cancellations. Automated 14-day deadline tracking with customer notifications.

Install from Shopify App Store

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About the EU Withdrawal Form

This app provides an EU-compliant withdrawal form that meets the EU Consumer Rights Directive (2011/83) requirements. Customers can submit withdrawal requests directly in your storefront using the Theme Block feature. The 14-day withdrawal period starts automatically from the last shipment date. Unshipped items get cancelled while shipped orders receive return requests. Merchants can manage all withdrawal requests through a dedicated dashboard that integrates with the order detail page. Email notifications keep both you and your customers informed throughout the process. You can exclude certain products like hygiene or personalized items from withdrawals, enable email verification, and customize the form design. The app supports multiple languages to serve your international customers across the EU market.

Launched: April 29, 2026

Key features

EU-compliant withdrawal form in the storefront (Theme Block)
Automatic 14-day deadline, cancellations & return requests
Admin dashboard with withdrawal requests on the order detail page
Email notifications to merchants and customers
Product withdrawal exclusions & email verification (optional)

Integrations with:

Customer accounts,
Shopify Flow,
Shopify Admin,
Admin API,
Flow,
Fulfillment,
Orders,
Returns,
Themes

Category:

Legal Returns and exchanges

Pricing of EU Withdrawal Form

Free

Withdrawal form as theme block
Automatic 14-day limit
Cancellations & return requests
Product exclusions
Dashboard & withdrawal details page
Email notifications
Multilingual (all EU languages)

Pro

$4.99 / month

or $49.99/year and save 17%

Everything from the Free Plan
CSV export
No branding
Premium Support
Flexible limit: 14, 21 or 30 days
Manual creation of withdrawals
Order/Customer App Extensions
Exclude B2B orders

Free trial available

Plus

$9.99 / month

or $99.99/year and save 17%

Everything from the Pro Plan
Shopify Flow Event
Automatic order tagging
Withdrawal statistics

Free trial available

Install from Shopify App Store