EngraveSafe
- by Clearstage Labs
- From $19/month. Free trial available.
- by Clearstage Labs
- From $19/month. Free trial available.
Prevent personalized orders from being made without engraving text. Automatically holds orders, requests missing details from customers.
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About the EngraveSafe
EngraveSafe prevents personalized orders from being produced and shipped without customer engraving text. Product option apps can fail when theme updates hide fields, express checkouts skip them, or customers leave them empty. You only discover missing details when orders reach production.
This app checks every personalized order immediately after it arrives. When required details are missing, it automatically places a fulfillment hold on the order and tags it to prevent mistakes. Customers receive a short form to provide their engraving information. Once they submit their answers, the details are saved directly on the order and the hold releases automatically.
EngraveSafe works with any product options app. The status panel shows which orders are protected, currently on hold, and when the system last ran. If Shopify experiences delays, the app retries automatically so no orders slip through unchecked.
Launched: October 20, 2026
Key features
- Flags personalized orders that arrived without the required details
- Fulfillment hold and order tag so nothing is made or shipped by mistake
- Customer form: answers saved on the order, hold released automatically
- Status panel shows what is protected, what is on hold and when it last ran
- Retries automatically if Shopify is slow, so orders aren't missed
Category:
Pricing of EngraveSafe
Starter
$19 / month
or $190/year and save 17%
- 300 personalized orders a month
- Holds orders missing engraving text
- E-mails the customer for the details
- Writes the answers back onto the order
- Releases the hold automatically
Pro
$49 / month
or $490/year and save 17%
- 2000 personalized orders a month
- Holds orders missing engraving text
- E-mails the customer for the details
- Writes the answers back onto the order
- Releases the hold automatically