HelpDesk for Ecommerce support
HelpDesk ticketing system to easily manage multiple communication channels and customer relations.
Integrations with:
- Checkout
- LiveChat
- Zapier
- Salesforce
- Slack
- ChatBot
About the HelpDesk for Ecommerce support
Key features
- Track customer insights using the shopping history in the ticket.
- Automate ticket resolution with intuitive workflows and macros to save time.
- Use AI to sum up lengthy tickets in seconds and refine the text to fit you.
- Customize your message design to respond professionally and stay consistent.
- Use solid yet simple collaboration features to solve more client cases together.
Pricing of HelpDesk for Ecommerce support
Team
$34 / month
Includes:
- Paid users with admin or agent roles
- Unlimited free viewers
- 5 teams
- 5 forwarding addresses
- 5 reply addresses
- One custom domain
Business
$59 / month
Includes:
- Paid users with admin or agent roles
- Unlimited free viewers
- 100 teams
- 100 forwarding addresses
- 100 reply addresses
- 100 custom domains
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