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e‑Widerruf: withdrawal button
- by Christian Endter
- Free plan available. Free trial available.
- by Christian Endter
- Free plan available. Free trial available.
The withdrawal button EU law requires, for your shop. Receipt is acknowledged automatically.
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About the e‑Widerruf: withdrawal button
This app adds the withdrawal button that EU law requires for online shops. e-Widerruf gives your store a permanently visible withdrawal button with a three-step form available in 24 EU languages. When customers submit a withdrawal, the app automatically sends an email acknowledgement confirming receipt with the exact time and wording. The app also provides withdrawal instructions using the official model text in 23 languages. You can manage everything from the admin dashboard with deadline checks that show if withdrawals are in time, late, or unclear, along with the reason. Track your withdrawal requests with analytics, audit logs, and export options in CSV and PDF formats. Since June 19, 2026, EU online shops must offer consumers an electronic withdrawal function, and this app ensures your shop stays compliant.
Launched: August 25, 2026
Key features
- Withdrawal button and three-step form in 24 EU languages
- Email acknowledgement carrying the time and the wording
- Withdrawal instructions from the official model, in 23 languages
- Deadline check: in time, late or unclear, with the reason
- Dashboard with analytics, audit log and CSV and PDF export
Integrations with:
- Checkout,
- Shopify Flow,
- Shopify Admin
Category:
Pricing of e‑Widerruf: withdrawal button
Free
Free
- Withdrawal button in 24 EU languages
- Email acknowledgement of receipt
- Instructions in the shop language
- Deadline check with reason
- Unlimited withdrawals
- Dashboard, status and audit log
Pro
$9.99 / month
or $99/year and save 17%
- Everything in Free
- No e-Widerruf branding in emails
- Own email templates and sender
- Instructions in customer language
- Analytics: rate, value, items
- CSV and PDF export
- Partial withdrawal and reasons
- Order tag, cancel and return
Business
$19.99 / month
or $199/year and save 17%
- Everything in Pro
- Own domain: SMTP or Brevo
- Slack, Teams and Shopify Flow
- Items without withdrawal right
- Submission check: order, deadline
- Checkout consent (Shopify Plus)
