Warranty Management by Dyrect
- by Dyrect Solutions, Inc
- Free plan available. Free trial available.
Automate product registrations, manage warranty claims, and capture first-party customer data with self-serve portal and email notifications.
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About the Warranty Management by Dyrect
Dyrect simplifies warranty management for Shopify merchants by automating product registrations, warranty claims, and customer support requests. This warranty app helps you capture first-party customer data from multiple channels including Shopify orders, retail stores, and other e-commerce platforms.
Customers can easily register products through customizable web forms and emails, then access a self-serve portal to track their warranties and file claims. The app sends automated email notifications and generates digital warranty certificates to keep customers informed.
Set up takes under 20 minutes with automatic Shopify product sync. Manage your omnichannel customers from one platform while delivering helpful product guides, tutorials, and accessory recommendations. Built-in analytics provide insights into warranty registrations and claims. Contact support to enable advanced claims management features and custom branding options.
Key features
- Easy setup. Go-live in under 20 minutes. Manage your Omnichannel Customers
- Self-Serve Customer Portal to Track Warranties and File Claims
- E-mail Notifications and Digital Warranty Certificates
- Customizable Warranty Form, Auto Sync Shopify Product Analytics & Insights
- Contact Support to enable Claims Management & Custom Branding
Integrations with:
- Klaviyo
- MailChimp
- Zendesk
- Zoho Desk
- WooCommerce
- HubSpot
Pricing of Warranty Management by Dyrect
Free to Install
Free
- ✓ Warranty Registrations (10 per month)
- ✓ Shopify Products Sync
- ✓ Drag and Drop Warranty Form Builder
- ✓ Self Serve Customer Portal
- X Not for Shopify Plus
Start-Up
$19 / month
or $180/year and save 21%
- ✓ Everything in Free plus
- ✓ Warranty Registrations (100 per month)
- ✓ Bulk Import & Export
- ✓ Customize Warranty Certificate E-mails
- ✓ Priority Support
- X Not for Shopify Plus
Growth
$49 / month
or $468/year and save 20%
- ✓ Everything Included in Start-up Plan
- ✓ Analytics Dashboard
- ✓ Claims Management
- ✓ Klaviyo Integration
- X Not for Shopify Plus
Scale-Up
$99 / month
or $948/year and save 20%
- ✓ Everything Included in Growth Plan
- ✓ Custom Branding & URL White Label
- ✓ Serial Number Management
- ✓ Collaborate with Team members (add-on)
- ✓ Shopify Plus Stores
