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Cortimo — AI Customer Support

Cortimo — AI Customer Support

Let customers handle refunds, returns, and order tracking in chat using AI trained on your Shopify data and policies.

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About the Cortimo — AI Customer Support

Cortimo handles repetitive customer support questions instantly using your real Shopify catalog, orders, and store policies. Common questions like "where is my order", "can I return this", and "is it in stock" get answered automatically, so your team focuses on cases that genuinely need human attention. Customers don't just get answers — they take action directly in chat. Returns, refunds, cancellations, and order tracking happen through the conversation with actual order data pulled from Shopify in real time. No tickets needed. You can customize AI agents and add specialized agents from your dashboard. The app even runs Python code in chat for advanced workflows, giving you flexibility as your support needs grow.

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Install from Shopify App Store