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CommerceGuardian OS
- by Octupus
- Free plan available
- by Octupus
- Free plan available
Detect risky orders, fix shipping issues, and prevent chargebacks before fulfillment with automated address validation and customer corrections.
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About the CommerceGuardian OS
CommerceGuardian OS helps Shopify merchants detect risky orders before they turn into chargebacks, refunds, or failed deliveries. The app flags suspicious shipping addresses—including fake, incomplete, or mismatched details—and sends secure correction links directly to customers so they can update their delivery information. Merchants get a clear dashboard inside Shopify Admin to review flagged orders, track correction status, and monitor protected revenue. It also highlights fulfillment mistakes, pricing issues, and potential margin losses, helping you catch problems before they cost you money or create support tickets.
Launched: June 26, 2026
Key features
- Flags risky, fake, incomplete, or mismatched shipping addresses.
- Sends secure correction links so customers can fix delivery details.
- Shows risky orders, correction status, and protected revenue.
- Highlights fulfillment, catalog, pricing, and margin-loss issues.
Category:
Pricing of CommerceGuardian OS
Free
Free
- 50 address checks/month
- Local address risk checks
- Risk dashboard and status
- Secure correction links
- Manual hold/tag workflows
Starter
$9 / month
or $90/year and save 17%
- 300 address checks/month
- 120 AI insights/month
- AI reasons for risky orders
- Smart correction suggestions
- Multilingual correction emails
- Bulk hold, release, mark safe
Growth
$29 / month
or $290/year and save 17%
- 1,500 address checks/month
- Premium AI model routing
- Delivery-point checks, if set up
- Predictive RTS risk scoring
- Slack and Discord alerts
Scale
$79 / month
or $790/year and save 17%
- 5,000 address checks/month
- 5,000 AI insights/month
- All Growth features included
- Use your own AI keys
- Branded correction email domain
- Highest included usage limits
